This service allows you to remount natural stones from earrings you've previously ordered into a necklace. If you have requests such as "I lost one earring, but it was a unique piece that can't be reordered, and I'd like to turn the remaining stone into a necklace," or "I want to change the natural stone from an earring into a necklace for a new look," please use this service. Please fill out the form below to apply.

When entering a mobile phone email address

Please make sure to add "@idios.jp" to your approved sender list. Otherwise, you may not receive our reply email.

If you do not receive an order confirmation email

If you have registered a mobile phone email address (e.g., @ezweb.ne.jp), you may not receive order confirmation or shipping completion emails. Please rest assured that your order has been accepted and we will proceed with shipping preparations.
Regarding inquiries about not receiving confirmation emails, please register "@idios.jp" as an approved sender before contacting us. If you do not register it, you will not receive our reply to your inquiry.