Company Name: IDIOS
Representative: Emiko Satoyoshi
Address: 1-5-6-1 Tarumachi, Kohoku-ku, Yokohama-shi, Kanagawa
Phone Number: 08032554499

The amount stated on each product page (tax included)

For orders totaling less than 10,000 yen: Standard mail (free), LetterPack Lite (¥430), Takkyubin Compact (¥680) *1
For orders totaling 10,000 yen or more: Yamato Transport Takkyubin Compact (free), LetterPack Lite (free)
*1) If you wish to have options such as tracking, insurance, or specified date/time delivery for orders less than 10,000 yen, please choose a paid shipping method.

【海外発送】
すべての海外発送は、日本の神奈川県からEMS（国際スピード郵便）にて発送いたします。追跡サービス付きで、確実な配送をお約束します。
送料は、お届け先の国に基づいてチェックアウト時に自動的に計算されます。
現在のEMS送料（2026/5/21現在）
中国・韓国・台湾：￥1,450 JPY
アジア：￥1,900 JPY

※関税・消費税
輸入税、付加価値税、関税はお客様のご負担となります。税関申告書には、法律で定められた商品価格を記載いたします。

• Credit card
• PayPal
• Bank transfer
• Convenience store payment (FamilyMart/Lawson/7-Eleven/MiniStop/Daily Yamazaki)
• Smartphone payment (PayPay/Merpay/LINE Pay)

• Consumption tax (product prices include tax)
• Shipping fee - See "About Shipping"
• Convenience store payment fee: ¥190 (tax included)
• Bank transfer fees (according to your bank's regulations)

• Credit card: At the time of product purchase completion
• PayPal: At the time of product purchase completion
• Bank transfer: Please pay within 14 days of placing your order. The transfer fee will be borne by the customer.
• Convenience store payment: Please pay within 7 days of placing your order. The fee will be borne by the customer.
• Smartphone payment: At the time of product purchase completion

We will only accept returns or exchanges for initial defects. While we take the utmost care in managing and shipping our products, if you happen to receive an item with an initial defect, please refer to the information below and contact us or email shop@idios.jp. Returns made without prior notice will be refused.
Please note that we cannot accept returns or exchanges in the following cases:

• Issues related to the inherent properties and condition of natural stones and pearls, such as inclusions, cracks, scratches, variations in color, and size.
• Returns based on the effectiveness or efficacy of natural stones.
• Customer-initiated reasons such as "the item looks different from the picture" or "the color is not what I expected."
• Customer-initiated reasons such as "I accidentally ordered the wrong item."
• Items that have been used.
• Items where the box or accessories delivered with the product have been damaged, soiled, or lost.
• Items for which more than 8 days have passed since delivery.
• Cases where you have not contacted us in advance.
• Damage or loss of product by the shipping carrier.

*If you wish to be compensated for damage or loss by the shipping carrier, please select a shipping method other than "Standard Mail."

Please contact us at shop@idios.jp within 7 days of receiving the product. If the item you ordered is out of stock, we will refund the product price.
Please note that returns made without prior notification will be refused.